Shipping & Payments
Shipping with DHL, climate neutral 💚
We usually ship with DHL on the same day if your order is received before 12:00 p.m., of course CO₂-neutral with DHL GoGreen.
Germany 🇩🇪
free Shipping within Germany from 600
otherwise 3.900
Within Germany you will usually receive your order within 1-2 working days.
EU 🇪🇺
From an order value of €149,- we offer one free Shipping to the countries below.
From an order value of €99,- we offer one discounted Shipping to the countries below from 5€ on (Half/Half).
Below the order value of 99€ is the cost of shipping to the countries below €9.99.
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden
Switzerland 🇨🇭
From an order value of €199,- we offer free shipping to Switzerland.
From an order value of €99,- we offer one discounted Shipping in Switzerland from 10€ on (Half/Half).
Below the order value of 99€ shipping to Switzerland costs €19.99.
payment options
Accepted payment options
• Credit card
• PayPal
• Purchase on invoice
• maestro
• Apple Pay
• Google Pay
• Amazon Pay
When paying by credit card, your credit card account will be debited when the goods are shipped.
return
Our products can be returned free of charge within one month of receipt. Excluded from this are bars of our cocoa that have already been opened, broken or externally soiled, as well as used shakers.
To obtain a return label, please contact our service team at Contact.
