Shipping & Payments
Shipping with DHL 💚
We usually ship with DHL on the same day if your order is placed before 12:00 noon.
Germany 🇩🇪
Reduced shipping within Germany from €70 for €1.90
otherwise €3.90
Within Germany, you will usually receive your order within 1-2 business days.
Austria 🇦🇹
Free shipping to Austria from €99
otherwise €5.90
Within Austria, you will usually receive your order within 2-3 business days.
EU 🇪🇺
For orders of €149 or more, we offer free shipping to the countries listed below.
For orders of €99 or more, we offer discounted shipping to the countries listed below for €5 (split shipping cost).
For orders below €99, shipping to the countries listed below costs €9.99.
Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden
Switzerland 🇨🇭
Shipping costs to Switzerland include customs clearance. No additional fees apply.
For orders of €199 or more, we offer free shipping to Switzerland.
For orders of €99 or more, we offer discounted shipping to Switzerland for €12.50 (split shipping cost).
For orders below €99, shipping to Switzerland costs €24.99.
Payment methods

Accepted payment methods
• Credit card
• PayPal
• Purchase on invoice
• Maestro
• Apple Pay
• Google Pay
• Amazon Pay
When paying by credit card, your credit card account will be charged when the goods are shipped.
Returns
Our products can be returned free of charge within one month of receipt. Opened, broken or externally soiled cacao bars as well as used shakers are excluded.
To receive a return label, please contact our service team via contact.